We are selling in more than 85 countries, all over the world. We have had all kind of customers. From particular users to multinational companies.
Our products have been installed in all sectors: chemical, production lines, controlling installations, monitoring, etc. but we want to improve in EVERYTHING: delivery times, customer service, documentation, etc.
Please, help us with your suggestions.
1- How did you know about Industrial Shields?*
2- How did you buy?*
3- Did you contact us before placing the order?*
4- Was the service received satisfactory?*
5- How many times did you visit our webpage before placing the order?*
6- How did you come back to our webpage?*
7- What did you need before confirming the first order?*
8- Have you ever seen some Industrial Shields video showing our products?*
Which kind of video would help you for future projects?
9- Why did you choose Industrial Shields?*
Could you explain shortly why did you choose Industrial Shields?
10- Have you already used our product?*
What problem did you find using it?
11- Do you have any distributor on your area that could provide you support on our products?*
12-Have you ever received a newsletter?*
We will apreciate your recommendations about different topics for next newsletters for the purpose of your interest
13- How was the service offered from us?*
Would you add some comments about our customer service? (It was good... ,it was bad..., on time..., too late..., What would you recommend to improve our customer service?)
14- Do you want to know the new products Industrial shields is designing for Industry4.0/IIoT/Home automation before having this product at market?*
15- Could you be interested in buy our new products for Industry4.0/IIoT/Home automation before having this product at market?*
16- What is the sector do you work?*
17- What would you like Industrial Shields could do for you? What could we improve? What products can we design for you?*