Help

Welcome!

This community is for professionals and enthusiasts of our products and services. Share and discuss the best content and new marketing ideas, build your professional profile and become a better marketer together.

Hide Intro Register
Back
0

Outputs are turned on when touchberry 7 power supply is switched on.

Avatar
TC
PanelPCOutputs

We discovered that the outputs are turned on when touchberry 7 power supply is switched on.

This is undesirable because upon power on, our touchberry output activates a relay, with bad consequences, whereas the output should only be turned on when our program requires it.

At boot up, all I/Os are default inputs, so it isn't normal for all outputs turning on in Touchberry 7 when power is supplied to it.

What should I check to debug this issue?



Avatar
Discard
1 Answer
0
Avatar
Joan Vilardaga Castro
Best Answer

In fact, this behaviour is expected on older revisions of our Touchberrys.

As you have said that this is problematic for your use case, I encourage you to open a support ticket, so that we can provide you with further assistance.

Comment Share
Avatar
Discard